top of page

FAQ

1. What types of watches do you repair?

  • We repair a wide range of watches, including mechanical, quartz, automatic, and luxury brands.

2. How long does a typical watch repair take?

  • Repair times vary depending on the issue, but most common repairs take around 4 - 6 weeks. We'll provide a more accurate estimate after assessing your watch.

3. What types of watch repairs do you offer?

  • We offer a variety of services, including battery replacement, custom leather straps, strap and bracelet sizing, complete watch overhauls and any other watch needs. Contact us to find out more.

4. Do you provide a warranty for your watch repairs?

  • All watches serviced with us comes with 2 years warranty. There is no warranty on battery change.

5. How much does a typical watch repair cost?

  • Repair costs vary based on the issue and the type of watch. We offer free estimates, and our team will provide a quote after assessing your watch.

6. Do I need to make an appointment for watch repair?

  • While appointments are not required, they are recommended for faster service. Walk-ins are welcome, but appointments help ensure a quicker turnaround.

7. Can you repair vintage or antique watches?

  • Yes, we have experience in repairing vintage and antique watches, often requiring special care and attention.

8. Is water damage repair covered under your services?

  • Yes, we can repair water-damaged watches. We recommend bringing in your watch as soon as possible to minimize further damage.

9. Do you offer cleaning and maintenance services for watches?

  • Yes, we provide cleaning and maintenance services to keep your watch in top condition.

10. Can you replace watch bands and adjust the size of my watch bracelet?

  • Absolutely. We offer watch band replacement and sizing services, allowing you to personalize your watch's look and fit.

11. What payment methods do you accept for watch repairs?

  • We accept various payment methods, including cash, credit cards, and PayNow. Payment is typically made when you pick up your repaired watch.

12. How do I know if I need to service my watch?

  • We highly recommend a servicing once every 5 years. This helps keep repair costs low, reduce wear and tear and prevent potential water damage. 

13. How can I contact you for additional questions or to inquire about a repair?

  • You can reach us by phone or email.

bottom of page